Un-merge topics#260

There is no obvious way to unmerge topics if you have made a mistake.

I’m totally with you. Mistakes happen, and it should be possible to revert a merge.

Hi @Daniel from Nolt , any position on this?

Hey, completely forgot I’d suggested this. Having used Nolt for a while since, I’d say it doesn’t come up very often but when it does it’s annoying.

I’d suggest an ‘undo merge’ option for the first 5-30 seconds after you make your merge. That’s usually when you realise you’ve merged the wrong thing. You could delay the functional application of the merge until after that grace period to make it programatically easier to undo the user action.

@Stephen Excellent input.

Hi @Daniel from Nolt, any position on this?

Hi Gabriel. We will make sure to update this thread when we have more information to provide. I appreciate your patience!

Agreed, I’d like this. Except I’m not sure of the usefulness of having access to this only during a few seconds after doing it ; I just found a mistake dating from a bit more than 30 seconds ago.

I just think it should be possible to unmerge posts at any time. As Stephen said, it doesn’t come up often, but it’s annoying when it does.

I think we actually have two issues here:

1.) An accidental click - in this scenario I agree with the ‘unmerge’ for 30s suggestion from @Stephen . It makes me think of the delayed send functionality in gmail.

2.) You find a merged issue which you later dont want to be merged.

Unmerging is one option here for sure… but I’d also just be happy if there was a way to generate a new record from an old one.

Create new feedback from comment.

That way on a thread which has had an issue previously merged into it, and it needs to be split out. I can write a comment explaining that it needs to be split back out and generate a new feedback from that comment so it’s easy for people who are subscribed to updates to see whats going on.

The above feature suggestion could even be useful here as I could see option 2 being a ‘different suggestion’ quite easily.

We tried building un-merge recently but it’s very complicated. For example, if post A gets merged into B which gets merged into C, and now we want to un-merge A from B, who should still remain subscribed to updates from A, B, and C? (voters/subscribers get copied over in a merge).

Instead, we pushed an update that adds an warning message that asks “Are you sure?” before proceeding.

The info here is appreciated Jason! But let’s be real, that’s not completed. Cancelled is more like it.

The unmerge doesn’t need to be something that goes back that far, it can be the most recent merge. This would make it much simpler to implement. Even if it was a sort of ‘undo within 30 seconds’ would be helpful, much like stopping an email from being sent. Grace period?